Field Service Engineer – Materials Handling

Guidant Global; Redditch; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Overtime paid at enhanced rates

Ongoing training and development

Stable long-term career in engineering

Job summary

Guidant Global is seeking a Field Service Engineer to cover the Redditch region. You will perform preventive maintenance and reactive repairs on materials handling equipment, diagnosing faults and delivering on-site customer service.

The role offers a competitive base salary, overtime, and a company vehicle, with ongoing training and career progression within a growing engineering team.

Qualifications

• Solid mechanical and electrical fault-finding skills.
• Experience working in a field-based or customer-facing role.
• Ability to work independently and manage your own schedule.
• A full UK driving licence.

Responsibilities

• Carry out preventative maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical troubleshooting skills.
• Complete accurate service reports, documentation, and parts management.
• Deliver excellent customer service on-site, acting as a company ambassador.
• Identify upsell opportunities and additional work where appropriate.
• Ensure full health & safety compliance at all times.

Skills

Fault finding

Time management

Customer service

Problem-solving

Initiative

Job description

Guidant Global is seeking a Field Service Engineer to cover the Redditch region. You will perform preventive maintenance and reactive repairs on materials handling equipment, diagnosing faults and delivering on-site customer service.

The role offers a competitive base salary, overtime, and a company vehicle, with ongoing training and career progression within a growing engineering team.