Field Service Engineer, Telford

Guidant Global; Telford; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Company vehicle

Training and development

Job summary

Guidant Global is seeking a Field Service Engineer to service materials handling equipment across the Telford region. This field-based position offers autonomous work, strong customer interaction, and a path to ongoing development within a supportive team.

The role requires solid fault-finding skills, a full UK driving licence, and the ability to work independently while maintaining safety and quality standards. Competitive salary with overtime and a company vehicle are provided.

Qualifications

• Strong mechanical and electrical fault-finding skills.
• Experience in field-based or customer-facing roles.
• Full UK driving licence.
• Ability to work independently and manage your own schedule.

Responsibilities

• Carry out planned maintenance and reactive repairs on materials handling equipment.
• Diagnose faults using electrical and mechanical skills.
• Complete service reports and parts management.
• Deliver on-site customer service and act as company ambassador.
• Identify upsell opportunities where appropriate.
• Ensure health and safety compliance at all times.

Job description

Field Service Engineer - Materials Handling Field-Based | Telford Competitive Salary + Overtime + Company Vehicle

The Opportunity

We're currently recruiting a Field Service Engineer to join a growing engineering team, supporting customers across the Telford region. This is a fantastic opportunity for a hands‑on engineer who enjoys varied, autonomous work, building relationships with customers while maintaining high‑quality service standards.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) and reactive repairs on materials handling equipment
• Diagnose faults using electrical and mechanical troubleshooting skills
• Complete accurate service reports, documentation, and parts management
• Deliver excellent customer service on-site, acting as a company ambassador
• Identify upsell opportunities and additional work where appropriate
• Ensure full health & safety compliance at all times

About You

We're looking for candidates with a strong engineering mindset and practical experience, ideally from one of the following backgrounds:

• Automotive / Vehicle Technician
• HGV / Plant / Forklift Engineering
• Agricultural or Military Engineering

You'll also have:

• Solid mechanical and electrical fault-finding skills
• Experience working in a field-based or customer-facing role
• The ability to work independently and manage your own schedule
• A full UK driving licence

What's in It for You

• Competitive base salary + overtime paid at enhanced rates
• Company vehicle (fully equipped)
• Ongoing training and development opportunities
• Stable, long-term career in a high-demand engineering sector
• Supportive team environment with strong progression potential

Key Skills

• Fault finding & diagnostics
• Time management & organisation
• Customer service & communication
• Problem-solving
• Initiative & teamwork

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy