Field Service Engineer - Home Appliance Tech | Up to £39k + Bonus

Haier Europe; Chester; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Bonus incentives

Competitive benefits package

Staff discounts

Job summary

Haier Europe is seeking a Field Service Engineer to visit customers in Ellesmere Port and surrounding areas, diagnose appliance issues, and restore operation. You will manage time, communicate progress to customers and colleagues, and maintain van stock daily.

A valid driving licence is required, with bonus incentives for upselling products. Experience as a White Goods Engineer is ideal, but strong motivation and solid technical and customer-service skills are essential.

Qualifications

• Full, valid driving licence is required.
• Experience as a White Goods Engineer is ideal but not mandatory.
• Ability to lift and manoeuvre heavy objects and work in restricted spaces.
• Strong communication and customer service skills are essential.

Responsibilities

• Visit customers in Ellesmere Port and surrounding areas to diagnose and fix appliance issues.
• Manage your time, keep customers and colleagues updated on progress, and maintain van stock levels daily.
• Upsell products to customers and benefit from bonus incentives.
• Deliver excellent service with a customer-first approach and uphold safety standards.

Skills

Driving licence

Communication skills

Customer service

Self-motivation

Education

City and Guilds training (in-house)

Job description

Haier Europe is seeking a Field Service Engineer to visit customers in Ellesmere Port and surrounding areas, diagnose appliance issues, and restore operation. You will manage time, communicate progress to customers and colleagues, and maintain van stock daily.

A valid driving licence is required, with bonus incentives for upselling products. Experience as a White Goods Engineer is ideal, but strong motivation and solid technical and customer-service skills are essential.