Field Service Engineer — Food & Packaging Tech

Tetrapak; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global leader in food processing and packaging is seeking a Service Engineer to provide high-quality service to customers in Reading, UK. The role involves troubleshooting, preventive maintenance, and enhancing customer relationships. The ideal candidate possesses up to 3 years of service experience and strong technical knowledge in mechanical and electrical systems. Market competitive compensation and flexible working arrangements are offered, fostering diversity and inclusion in the workplace.

Benefits

Market competitive compensation

Flexible working arrangements

Diversity and inclusion initiatives

Qualifications

• Up to 3 years of experience in maintenance, service, or installation roles.
• Ability to travel as required, including short notice travel.

Responsibilities

• Travel to customer sites.
• Perform preventive and corrective maintenance, troubleshooting, and installations.
• Analyze technical issues and elevate when necessary using standard operating processes.
• Train customer operators (if required).
• Support production plant efficiency.
• Monitor service contracts and contribute to business development and growth.
• Ensure compliance with safety, food quality, and reporting standards.

Skills

Mechanical knowledge

Electrical knowledge

Automation knowledge

Customer service mindset

Good computer literacy

Strong English communication

Education

Education in industrial systems, automation, or process engineering

Job description

A global leader in food processing and packaging is seeking a Service Engineer to provide high-quality service to customers in Reading, UK. The role involves troubleshooting, preventive maintenance, and enhancing customer relationships. The ideal candidate possesses up to 3 years of service experience and strong technical knowledge in mechanical and electrical systems. Market competitive compensation and flexible working arrangements are offered, fostering diversity and inclusion in the workplace.