Field Service Engineer

MTrec Ltd; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturer of electromechanical products is seeking a Field Service Engineer based in the United Kingdom. This role involves performing scheduled maintenance, corrective, and warranty repairs while ensuring customer satisfaction. The ideal candidate will have relevant experience, preferably with safety-related devices and an HNC in electronic/electrical engineering. The position also offers a company vehicle and a perm day shift.

Benefits

Excellent salary

Company vehicle

Perm day shift

Qualifications

• Relevant experience as a service engineer.
• Proven experience over a wide range of equipment and systems.
• Must hold a driving licence.

Responsibilities

• Ensure service assistance and operational requirements for customer satisfaction.
• Perform scheduled maintenance visits and corrective repairs.
• Install and commission equipment as required.

Skills

Customer care

Organizational skills

Experience with safety-related devices

Education

HNC or equivalent in electronic/electrical engineering

Job description

The Company

Our client is a leading manufacturer of electromechanical product used in various sectors. To help maintain their equipment they now require a Field Service Engineer.

The Role

• Ensure service assistance and operational requirements as directed for customer satisfaction and achievement of department goals.
• Performs scheduled maintenance visits and corrective repairs as directed on safety devices.
• Performs warranty repairs as directed on safety and devices.
• Performs installation and commissioning activities.
• Performs technical corrective actions.
• Completes required company documentation.
• Provides feedback of the quality situation and issues from field to the Service Management.
• The role will be home based covering Midlands to Lancashire.

The Person

• Relevant experience as a service engineer.
• HNC or equivalent in electronic/electrical engineering or related subject is preferred.
• Applicants for the position should have proven experience over a wide range of equipment and systems.
• Ideally with experience of safety related devices and background.
• Able to deliver a high level of customer care and develop long standing customer relationships.
• Ability to organise and prioritise to meet a wide range of diverse and demanding activities.
• Must hold a driving licence.

The Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• Working a perm day shift.
• Company Vehicle.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.