Field Service Engineer

Kion Group; Plymouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading material handling solutions provider is seeking a Field Service Engineer in the Plymouth area. Responsibilities include diagnosing technical issues, conducting maintenance, and building customer relationships. Preferred qualifications include experience in vehicle mechanics and NVQ level 3. This role promises diverse tasks and opportunities for growth.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Company pension scheme

Discount scheme

6-week induction with training

Company van and fuel card

Qualifications

• Experience as a vehicle technician or mechanical engineer is desirable.
• NVQ level 3 is preferred but not essential.
• Comfort using IT systems to record data.

Responsibilities

• Diagnose and resolve technical issues for optimal equipment performance.
• Conduct preventative maintenance and check-ups.
• Travel to customer locations to service equipment.

Skills

Vehicle technician experience

Mechanical engineering skills

Comfort using IT systems

Ability to work autonomously

Education

NVQ level 3 or equivalent

Tools

Forklift Driver Licence

Job description

Overview

Exciting Career Opportunity as a Field Service Engineer at Linde Material Handling in the PL postcode area. Linde Material Handling, a global leader in forklift trucks and warehouse equipment, is seeking skilled Field Service Engineers to join our team.

As a Field Service Engineer, you will embark on a dynamic journey in the world of material handling, where no two days are the same. You’ll work with a diverse range of products—from agile pallet trucks to robust counterbalance trucks, and cutting-edge very narrow aisle (VNA) trucks to innovative automated solutions. You will be part of a team that values employee engagement, strives for excellence, and prioritises customer satisfaction.

Responsibilities

• Diagnose and resolve technical issues to ensure equipment operates at peak efficiency.
• Conduct preventative maintenance and essential check-ups to keep the fleet running smoothly.
• Travel to various customer locations to service Linde forklifts and other material handling equipment.
• Build strong customer relationships and deliver exceptional support as part of daily operations.

Qualifications

• Experience as a vehicle technician or mechanical engineer; forklift technician, plant fitter, plant technician, or vehicle technician experience is desirable.
• NVQ level 3 (or equivalent) is preferred but not essential.
• Comfort using IT systems to record data and place orders.
• Full UK driving licence.
• Ability to work autonomously and as part of a team.

Benefits and Package

• A competitive salary scale dependent on experience.
• 40-hour or 45-hour working week, Monday to Friday; shift premium and overtime available.
• 25 days annual leave + statutory bank holidays, with additional days based on long service milestones.
• Company pension scheme – 6% employer contribution; minimum 4% employee contribution.
• Discount scheme with access to deals from major brands.
• "Recommend a friend" scheme with rewards for referrals.
• Eligibility to join Employee Incentive Schemes.
• 6-week induction with world-class training; long-term training development plans.
• Full Forklift Driver Licence.
• Opportunities for growth through technical grading and extended learning (degree level).
• Technical support from local and national teams; laptop and phone provided.
• All specialist tooling provided, with a wear-and-tear tool replacement policy.
• PPE supplied and cleaned by the company.
• Safety-focused work environment.
• Company van and fuel card, van washing through fuel card account; paid travel to customer sites.

Travel, Scheduling and Work Details

• Paid travel (door-to-door).
• Customer base located close to home with average travel around 30 minutes.
• Occasional on-call support, paid in addition to salary.

Additional Notes

Linde is committed to fostering a diverse and inclusive workplace. We welcome applications from all backgrounds, abilities, and experiences. If you require adjustments during the application or interview process, please let us know. We support our engineers with local and national technical support and provide a safe, professional working environment.