Field Service Engineer

Dawsongroup; Ipswich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading asset rental provider in Ipswich is looking for an experienced Field Service Engineer. The role involves diagnosing and maintaining a fleet of forklifts across the UK. Candidates should possess strong fault-finding skills and experience in the vehicular industry. This position offers competitive benefits, including funded training, career progression, and up to 35 days leave annually, alongside a commitment to diversity and inclusion in the workplace.

Benefits

25 days leave plus bank holidays

Funded training opportunities

Cycle to work schemes

Life assurance

Qualifications

• Experience in the vehicular industry, including cars, vans, forklifts, or construction equipment.
• Strong hands-on fault-finding and repair skills.
• Excellent communication skills, customer-focused.

Responsibilities

• Complete routine maintenance and diagnose faults.
• Carry out necessary repairs on Material Handling Equipment.
• Provide excellent service and keep work areas safe.

Skills

Fault diagnosis

Maintenance skills

Repair skills

Communication

Organizational skills

Job description

Experienced engineer or mechanic? Skilled in fault diagnosis, maintenance, and repairs? Ready to take your expertise to the next level? If you’ve worked with any vehicular industry, from car and vans to forklifts, agricultural, or construction equipment, this could be your next step!

About this Role

As a Field Service Engineer at Dawsongroup, you’ll be on the move, servicing and repairing our growing fleet of forklifts at customer sites across the UK. You’ll be hands‑on, solving problems, and keeping businesses running smoothly.

• Completing routine maintenance, diagnosing faults, carrying out repairs as necessary
• Working on a range of Material Handling Equipment ranging from electric to IC engines, brake systems, hydraulics and electrics.
• Ensuring all work is completed safely and to a high standard.
• Providing excellent service to our long‑standing customer base.
• Keeping up to date with the latest industry training (fully funded).

About You

You’re a skilled engineer or mechanic who enjoys working independently, solving problems, and delivering great service. You take pride in your work and understand the importance of keeping equipment in top condition.

• Experience in a similar role – car and vans to forklift, agricultural, or construction equipment.
• Strong fault‑finding and repair skills – hands‑on and practical.
• Excellent communication – clear, professional, and customer‑focused.
• Highly organised – able to prioritise and manage workloads efficiently.
• A clean driving licence – highly desirable for this field‑based role.

We welcome applications from all backgrounds. If you’ve got the transferable skills, we want to hear from you.

About Us

At Dawsongroup, we provide smarter asset rental solutions that keep businesses moving. Our material handling division is built on reliability, innovation, and top‑tier customer service. We believe in investing in our people, providing training, career progression, and a great working environment.

• A market leader in smarter asset rental solutions.
• A business built on integrity, teamwork, and solving customer challenges.
• Career progression and training opportunities to help you grow.

About Your Future

We don’t just offer jobs, we offer careers. Join us, and you’ll have the chance to develop your skills, progress within the company, and be part of a team that values your contribution.

• Funded training & progression opportunities (UK & global).
• 25 days leave (including your birthday) plus bank holidays and up to 10 days extra (time served and purchase scheme)
• Cycle to work schemes & wellbeing support.
• Long‑term incentives & seasonal gifts.
• Life assurance (x2 your salary) for extra peace of mind.

People are our greatest asset, so if this sounds like the right fit for you, apply today!

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

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