Field Service Engineer

Concept Technical; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A specialized technical service provider in Greater London is seeking a skilled technician to install, repair, and maintain state-of-the-art equipment at customer sites. The role involves ensuring smooth operation of products and providing user training, alongside keeping records. The ideal candidate will exhibit strong problem-solving skills, clear communication, and possess a full driving license. A competitive starting salary of £35,000 and comprehensive benefits package including a company car, generous holidays, health cash plan, and professional development opportunities are offered.

Benefits

Generous holiday allowance

Company car for work and private use

Health cash plan

Training and development opportunities

Retail and gym discounts

24/7 advice line

Life assurance and pension scheme

Qualifications

• Full driving license is essential.
• Technically skilled with strong problem-solving abilities.
• Excellent communication skills.

Responsibilities

• Install, repair, and maintain cutting-edge equipment at customer sites.
• Provide hands-on user training and ensure smooth operation of products.
• Keep accurate records and reports while following best-practice procedures.
• Promote products and services to clients.

Skills

Problem-solving

Customer care

Diagnosis ability

Job description

Location

You must be located in the Greater London area (North of the river) with your immediate work area covering North and East postcodes.

We are happy to cross train from other electromechanical sectors such as Photocopier/Print and Coffee and White goods.

What You'll Do

• Deliver exceptional service by installing, repairing, and maintaining cutting‑edge equipment at customer sites.
• Provide hands‑on user training and ensure smooth operation of products.
• Keep accurate records and reports while following best‑practice procedures.
• Be an ambassador for quality and innovation by promoting products and services.

About You

You're not just technically skilled—you're a problem solver with a passion for customer care. You'll combine diagnostic ability with clear communication to resolve issues quickly and efficiently. A full driving licence is essential.

What's in It for You alongside a starting salary of £35,000

• Generous holiday allowance: 25 days plus bank holidays, rising to 30 days with service.
• Company car for work and private use.
• Health cash plan covering everyday costs like dental and optical.
• Training and development to help you grow.
• Retail and gym discounts for your lifestyle.
• 24/7 advice line for health, legal, and wellbeing support.
• Life assurance, company sick pay, and a pension scheme for peace of mind.