Field Service Engineer

Briggs Equipment Ltd; Coventry; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

40 hour working week

Overtime (Mon–Sat; Sun x2)

25 days holiday (+3 optional)

Private vehicle use (tax payable)

Pension scheme (employer up to 6%)

Profit-share bonus

Paycare & eyecare

High street discounts

Job summary

Briggs Equipment Group is seeking a Field Service Engineer for the Coventry area. This permanent, on-site role involves visiting customer sites, diagnosing issues, and coordinating with the customer on timelines and costs.

You will have a relevant technical qualification and experience in hydraulic, mechanical and electrical systems, with the ability to work independently and under pressure. A strong focus on safety and customer needs is essential.

Qualifications

• Relevant technical qualification is required.
• Previous experience in a similar role is preferred.
• Good understanding of hydraulic, mechanical and electrical principles.

Responsibilities

• Attend customer locations to assess work, liaise on priorities and costs.
• Identify root causes and obtain correct parts cost-effectively.
• Ensure work complies with standards and safety requirements.
• Carry out inspections and ensure equipment is safe before handover.
• Identify additional work and inform the customer of costs.

Skills

Hydraulic principles

Electrical principles

Mechanical principles

Independent working

Time management

Customer focus

Education

Technical qualification

Job description

The Opportunity: Field Service Engineer

Contract: Permanent

Location: Coventry

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying.

The Impact you will have:

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.
• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.
• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team
• Ensuring all work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.
• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.
• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.
• Completing all related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role:

• Relevant technical qualification
• Previous experience within a similar role
• Good understanding of hydraulic, mechanical and electrical principals
• The ability to work independently and under pressure
• The ability to manage and prioritise workload
• Understanding customer needs

What you can expect from us:

• 40 hour working week
• Overtime is Monday – Saturday and x2 on Sunday
• 25 days holiday with the ability to buy an extra 3 days
• Vehicle is available for private use if desired (tax to be paid)
• Future development and career opportunities
• Contributory pension scheme with employer contributions up to 6%
• Profitshare bonus based on business performance
• Paycare and eyecare health scheme
• High street discounts

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