Field Service Engineer

Briggs Equipment; Telford; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Vehicle for private use (tax)

Pension scheme with employer up to 6%

Profit share

Health care scheme

25 days holiday (+3 purchasable)

Overtime paid 1.5x Mon-Sat; 2x Sun

Employee discounts

Job summary

Briggs Equipment invites applications for a Field Service Engineer based in Telford. This permanent role involves visiting customer sites, assessing work needs, prioritising tasks, and delivering safe, compliant service on Briggs equipment across the UK.

You will coordinate with customers and internal controllers on timings and costs, while identifying further work opportunities. The ideal candidate has a relevant technical qualification and practical experience in hydraulics, mechanical, and

Qualifications

• Relevant mechanical/electrical/hydraulic knowledge is required.
• Experience in a similar field service role is desirable.
• Strong understanding of hydraulic, mechanical and electrical principles.

Responsibilities

• Attending customer locations to assess work scope and agree priorities.
• Liaise with controller and customer on timescales and costs.
• Identify root causes and obtain correct parts cost-effectively, utilising Briggs Technical team when needed.
• Ensure work complies with engineering standards and Briggs/manufacturer specifications.
• Carry out inspections to ensure equipment is safe and performing before handover.
• Identify potential further work and revenue opportunities for customers.
• Complete all job and service documentation with required signatures.

Skills

Hydraulics

Mechanical

Electrical

Education

Technical qualification

Job description

The Opportunity: FieldService Engineer

Contract: Permanent

Location: Telford

The Briggs Equipment Group is a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

The Impact you will have:

• Attending customer locations to determine the likely scope of the work required, assessing and agreeing with the end user his/her work priorities, ensuring safe working practices are adhered to.


• Both at outset and as work progresses, liaise with controller and customer on the range of expected work providing clarity and understanding by all parties the likely timescales and associated costs are understood.


• Identifying the root cause of a breakdown in a timely manner and ensure the correct parts are obtained in the most cost-effective way. Use any available resources to achieve this, including when required the Briggs Technical team


• Ensuringall work complies with engineering standards and, as relevant, Briggs/manufacturer specification/tolerances.


• Carrying out inspection/checks on own work as it proceeds and ensuring that the equipment performs satisfactorily and is safe before handing back to the customer.


• Identifying any further work required on a machine and ensure the customer is made aware of the fact, especially where a cost to the customer is to be incurred. The engineer should ensure that they maximise and potential revenue for equipment that has been damaged.


• Completingall related job and service documentation is correctly, with necessary signatures/documents obtained from the customer.

What will help you to excel in this role:

• Relevant technical qualification


• Previous experience within a similar role


• Good understanding of hydraulic, mechanical and electrical principals


• The ability to work independently and under pressure


• The ability to manage and prioritise workload


• Understanding customer needs

What you can expect from us:

• 40 hour working week


• Overtime is payable at x1.5 Monday - Saturday and x2 on Sunday


• 25 days holiday with the ability to buy an extra 3 days subject to conditions


• Vehicle is available for private use if desired (tax to be paid)


• Future development and career opportunities


• Contributory pension scheme with employer contributions up to 6%


• Profitshare bonus based on business performance


• Paycare and eyecare health scheme


• High street discounts

What’s next

If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met