Field Scheduling & Planning Coordinator

Confidential; Bicester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Zeta Compliance Services is looking for a Business Support & Planning Co-Ordinator to join our team in Bicester. You will plan, coordinate and manage daily workloads for technicians across the UK, ensuring efficient allocation of internal and external resources to meet contractual deadlines.

Working with Operations, Commercial teams and field colleagues, you will book client visits, monitor portals, and support service delivery with strong organisational and communication skills.

Qualifications

• Experience coordinating workloads and scheduling across multiple locations.
• Strong organisational skills and ability to prioritise in a fast-paced environment.
• Confidential handling of information and effective communication with clients.
• Experience in labour resource planning or workforce scheduling is desirable.

Responsibilities

• Plan, coordinate, and manage the daily workload of technicians and order parts across the UK.
• Maintain accurate schedules using the Labour Management System and book client appointments by phone and email.
• Collaborate with Commercial, Operations and field teams to align activity with priorities.
• Monitor client portals, address scheduling conflicts, and support field teams via telephone and email.

Skills

Organised

Time management

Communication

Prioritisation

Client liaison

Tools

Labour Management System

Job description

Zeta Compliance Services is looking for a Business Support & Planning Co-Ordinator to join our team in Bicester. You will plan, coordinate and manage daily workloads for technicians across the UK, ensuring efficient allocation of internal and external resources to meet contractual deadlines.

Working with Operations, Commercial teams and field colleagues, you will book client visits, monitor portals, and support service delivery with strong organisational and communication skills.