Service Co-Ordinator & Planner for Field Visits

Trinity Fire & Security Systems Ltd; Abingdon; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

23 days' holiday

Salary Sacrifice Pension

3 x salary Life Assurance

Employee Assistance Programme

Employee training and career developm

Job summary

Trinity Fire & Security is seeking a proactive Scheduler (Service Co-Ordinator / Planner) for its Abingdon office. You will plan and schedule field engineer visits, act as the main liaison between customers and engineers, and ensure timely, quality service in every engagement.

Join a supportive team in an office-based role with opportunities to develop in a dynamic security services business. The position offers regular hours, a collaborative environment, and a focus on delivering great customer

Qualifications

• Proactive and well organised; capable of coordinating multiple tasks.
• Strong communication skills with customers and engineers.
• Ability to prioritise in a fast-paced office environment.

Responsibilities

• Plan and schedule field engineer visits, adapting to changing needs.
• Coordinate between customers and engineers to ensure timely work.
• Deliver excellent service in calls and emails.

Skills

Proactive

Organised

Team orientated

Customer-focused

Job description

Trinity Fire & Security is seeking a proactive Scheduler (Service Co-Ordinator / Planner) for its Abingdon office. You will plan and schedule field engineer visits, act as the main liaison between customers and engineers, and ensure timely, quality service in every engagement.

Join a supportive team in an office-based role with opportunities to develop in a dynamic security services business. The position offers regular hours, a collaborative environment, and a focus on delivering great customer