UK Field Operations Planner & Scheduler

Livevacancies; Nottingham; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Family-Friendly Leave

Pension scheme

Health & Wellbeing

Cycle to Work

Training & Development

Diversity & Inclusion Networks

Résumé du poste

Omega Red Group is seeking a Planner & Scheduler to provide essential administrative and operational support within our Compliance Team. You will coordinate engineer schedules, liaise with customers and internal teams, and help keep field operations running smoothly across the UK.

The role requires experience in planning/scheduling, strong organisational skills, and excellent communication. Based in Bulwell, Nottingham, the position is full-time, 40 hours per week, with a comprehensive benefits

Qualifications

• Experience in planning, scheduling, coordination, customer service or administration.
• Ability to manage multiple tasks and changing priorities.
• Good working knowledge of Microsoft Office and IT systems.
• Excellent attention to detail and organisational skills.
• Strong communication skills and confidence speaking with customers and engineers.
• Ability to remain calm and organised in a fast-paced environment.

Responsabilités

• Coordinate and optimise engineer schedules across the UK, ensuring inspections, testing, maintenance, repairs, and installation works are delivered efficiently and on time.
• Act as the central point of contact between engineers, customers, suppliers, and internal departments to ensure seamless service delivery.
• Proactively manage daily workloads, responding quickly to schedule changes, urgent requests, and operational challenges.
• Liaise with customers to arrange appointments, confirm attendance, and provide timely updates on planned works.
• Support the deployment of field-based engineers by ensuring they have the resources, information, and equipment required to complete work safely and effectively.
• Monitor work schedules and project progress, identifying potential delays and implementing solutions to minimise disruptions.
• Coordinate the procurement and delivery of materials, plant, and specialist equipment to support planned activities.
• Maintain accurate job, customer, and scheduling records across company systems, ensuring data integrity and compliance requirements are met.
• Work closely with operational and compliance teams to maximise engineer utilisation and resource efficiency
• Provide first-line support for engineer queries, helping to resolve scheduling and logistical issues in a timely manner.
• Generate and maintain planning reports, performance data, and operational updates to support business decision-making.
• Contribute to continuous improvement initiatives, identifying opportunities to enhance planning processes, customer service, and operational performance.

Connaissances

Planning & scheduling

Coordination

Customer service

Administration

Microsoft Office

Communication

Outils

Microsoft Office

Description du poste

Omega Red Group is seeking a Planner & Scheduler to provide essential administrative and operational support within our Compliance Team. You will coordinate engineer schedules, liaise with customers and internal teams, and help keep field operations running smoothly across the UK.

The role requires experience in planning/scheduling, strong organisational skills, and excellent communication. Based in Bulwell, Nottingham, the position is full-time, 40 hours per week, with a comprehensive benefits