Field Sales Representative

Virgin Media O2; Hemel Hempstead; On-site; GBP 26,228 - 70,000; Full time

Benefits offered by this job

Discounts on broadband

Cycle2Work

Dental insurance

Virgin Family platform

O₂ Priority

Wellbeing support

Job summary

Virgin Media O₂ is hiring a Field Sales Advisor in Hemel Hempstead. You’ll work face-to-face with customers, door to door, promoting broadband, mobile and TV services. This full-time, 37.5-hour role rewards resilience and motivation with a starting salary of £26,228 plus uncapped commission.

Top earners can reach £50k–£70k; training is provided from day one, with ongoing coaching and support to help you hit targets and grow your sales capability within a supportive team.

Qualifications

• Face-to-face selling and high comfort with talking to people.
• Ability to quickly build rapport and assess customer needs.
• Confidence working toward clear sales targets and earning potential.

Responsibilities

• Work independently in your patch, speaking with customers door to door.
• Build rapport quickly with a wide range of people.
• Understand customer needs and recommend the right broadband, mobile and TV packages.
• Clearly explain pricing, deals and benefits.
• Manage workload from first conversation through to close.
• Take ownership of results, targets and earning potential.

Skills

Face-to-face selling

Door-to-door conversations

Customer needs assessment

Target-driven

Education

Full UK driving licence

Job description

About The Role

As a Field Sales Advisor, you’ll represent Virgin Media O₂ out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face‑to‑face, target‑driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k–£70k.

Responsibilities

• Work independently in your allocated patch, speaking with customers door to door
• Build rapport quickly and confidently with a wide range of people
• Understand customer needs and recommend the right broadband, mobile and TV entertainment packages
• Clearly explain pricing, deals and benefits
• Manage your own workload from first conversation through to close
• Take ownership of your results, targets and earning potential

Training and Support

You’ll be supported from day one. You’ll start with a two‑week, full‑time induction (Monday–Friday, 9am–5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once you’re out in the field.

Work Schedule

This is a full‑time, field‑based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so you’ll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.

Equality, Diversity and Inclusion

Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us – and everyone thinking about joining us – to feel seen, heard and supported. When you work with us, you’ll have access to our award‑winning employee network groups that champion allyship, connection and inclusion across the business.

Company Overview

At Virgin Media O₂, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles.

Qualifications

• A full UK driving licence
• Confidence starting conversations and working face to face with customers
• Resilience, motivation and comfort working towards targets
• Flexibility to work afternoon and evening shifts
• A positive, self‑driven approach to work

Previous experience in sales or a target‑driven environment is beneficial. That said, mindset matters most. If you’re confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.

Benefits

• Discounts on broadband, TV and mobile
• Cycle2Work schemes
• Dental insurance and neurodiversity assessments
• The Virgin Family platform and O₂ Priority

Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday – plus your birthday off.

Location

Hemel Hempstead

Job Details

Job Family: Customer Service & Sales
Job Type: Full Time