Field Robotics Deployment Specialist

ICE; England; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Company van provided

Remote, field-based role

Ongoing technical training and develop

Job summary

ICE is seeking a Solutions Deployment Specialist to install, configure, optimise and support cutting-edge cleaning technology at customer sites. This remote, field-based role involves visiting customer sites within your local region with occasional travel further afield, and comes with a supplied company van.

As the face of ICE during deployments, you will install and commission equipment, deliver on-site demonstrations, train operators to use devices safely, and collaborate with manufacturers

Qualifications

• A qualification (or equivalent experience) in Engineering, Robotics, Mechatronics, Electronics, IT or a related discipline.
• Strong hands-on technical skills and confidence working with equipment.
• Excellent communication and training skills.
• A proactive approach to troubleshooting and problem-solving.
• Good physical fitness for installations and equipment handling.
• A full UK driving licence (essential).

Responsibilities

• Install, configure and commission advanced cleaning equipment and robotic solutions.
• Deliver on-site equipment trials, demonstrations and customer handovers.
• Train operators, supervisors and management teams to use equipment safely and effectively.
• Create site maps and optimise machine routes for maximum efficiency.
• Diagnose and resolve hardware, software and connectivity issues.
• Provide first and second-line technical support on customer sites.
• Analyse machine performance and recommend improvements.
• Carry out routine machine inspections and maintenance checks.
• Support proof-of-concept projects with ATP and gloss meter testing.
• Work closely with manufacturers and internal technical teams to resolve complex issues.

Skills

Engineering background

Robotics

IT/Computing

Problem solving

Customer service

Education

Engineering, Robotics or related discipline

Job description

ICE is seeking a Solutions Deployment Specialist to install, configure, optimise and support cutting-edge cleaning technology at customer sites. This remote, field-based role involves visiting customer sites within your local region with occasional travel further afield, and comes with a supplied company van.

As the face of ICE during deployments, you will install and commission equipment, deliver on-site demonstrations, train operators to use devices safely, and collaborate with manufacturers