Field Operations Scheduler & Planning Lead

Apex Resourcing Solutions Ltd; Baildon; On-site; GBP 27,000; Full time

Job summary

A national provider of sustainable heating solutions is seeking a Scheduler for their operations in Baildon. This full-time role involves managing appointments, resources, and ensuring effective planning for maintenance visits. Ideal candidates should possess experience in scheduling, strong communication skills, and proficiency in Microsoft Office. The position offers a salary of £27k per annum along with benefits like annual leave and private healthcare.

Benefits

25 days annual leave plus bank holidays

Company pension

Private healthcare

Training schemes and development opportunities

Qualifications

• Experience in scheduling or planning roles, preferably in housing or utilities.
• Ability to handle customer calls professionally and efficiently.
• Demonstrated ability to manage time and prioritise tasks effectively.

Responsibilities

• Manage Work in Progress to ensure all tasks are tracked and completed.
• Schedule appointments and allocate engineers based on availability.
• Coordinate cyclical maintenance visits and manage client expectations.
• Take and manage customer calls while logging information accurately.

Skills

Previous experience working in a similar role

Housing Association / Utility / logistics background

Excellent communication skills

Comprehensive PC Skills including Microsoft Office

Ability to prioritize work effectively

Strong ability to work both independently and as part of a team

Tools

Microsoft Office (Excel, Word, Outlook, SharePoint)

Job description

A national provider of sustainable heating solutions is seeking a Scheduler for their operations in Baildon. This full-time role involves managing appointments, resources, and ensuring effective planning for maintenance visits. Ideal candidates should possess experience in scheduling, strong communication skills, and proficiency in Microsoft Office. The position offers a salary of £27k per annum along with benefits like annual leave and private healthcare.