Field Network Operations Technician - First-Time Fix Expert

Yorkshire Water; Bradford; On-site; GBP 30,384 - 37,880; Full time

Benefits offered by this job

Competitive salary

Annual incentive bonus

Pension scheme with up to 12% contribution

Health and wellbeing benefits

Job summary

A regional water provider in Bradford is seeking a Network Operations Technician to manage sewer network issues, ensure quality service, and contribute to environmental protection. The position involves maintaining customer sewer alarms, working outdoors in varied weather, and requires a valid driving license. Candidates should be flexible, problem-solving oriented, and possess strong communication skills. The role offers a competitive salary range of £30,384 to £37,880 along with various benefits.

Qualifications

• Previous experience in a customer-service role with face-to-face communication is required.
• The ability to diagnose faults and determine root causes is essential.
• Candidates must pass medical criteria for confined space work.

Responsibilities

• Deliver first-time fixes and same-day solutions to customers and environmental issues.
• Proactively maintain the sewerage network to prevent escapes and flooding.
• Investigate sewerage system issues and support operational teams with investigations.

Skills

Practical mindset

Excellent communication skills

Flexibility to work various rotas

Rational problem-solving

Job description

A regional water provider in Bradford is seeking a Network Operations Technician to manage sewer network issues, ensure quality service, and contribute to environmental protection. The position involves maintaining customer sewer alarms, working outdoors in varied weather, and requires a valid driving license. Candidates should be flexible, problem-solving oriented, and possess strong communication skills. The role offers a competitive salary range of £30,384 to £37,880 along with various benefits.