Sewer Network Operations Specialist (Field & Office)

Yorkshire Water; Leeds; On-site; GBP 41,477 - 51,846; Full time

Benefits offered by this job

Competitive salary range from £41,477 to £51,846

Annual incentive related bonus (£1000 maximum)

Attractive pension scheme (up to 12% company contribution)

25 days annual leave plus bank holidays

Life assurance cover of 4 times salary

Health cash plan, critical illness insurance

Gym membership discounts

Job summary

A regional water service provider in Leeds is seeking a skilled Network Operational Specialist for its Customer Field Services department. The role involves technical support on sewer systems, coaching operatives for quality investigations, and managing incidents related to pollution or flooding. A strong customer service background and knowledge of high-pressure jetting equipment are essential. The position offers a competitive salary, flexible working, and a focus on environmental responsibility. Closing date for applications is January 26, 2026.

Qualifications

• Technical understanding of sewer systems and network performance issues.
• Experience with high-pressure jetting equipment.
• Prior customer service experience with direct communication.

Responsibilities

• Provide technical support on Customer Field Services fleet operations.
• Coach field-based operatives for quality investigations.
• Handle incident management for pollution and flooding.

Skills

Technical understanding of sewer systems

Knowledge of high-pressure jetting equipment

Customer service experience

Health & Safety management

Interpersonal skills

Proficient in IT and MS Office

Travel flexibility

Tools

High-pressure jetting equipment

SAP

Job description

A regional water service provider in Leeds is seeking a skilled Network Operational Specialist for its Customer Field Services department. The role involves technical support on sewer systems, coaching operatives for quality investigations, and managing incidents related to pollution or flooding. A strong customer service background and knowledge of high-pressure jetting equipment are essential. The position offers a competitive salary, flexible working, and a focus on environmental responsibility. Closing date for applications is January 26, 2026.