Water Network Field Technician | Troubleshoot & Field Ops

Portsmouth Water; Langstone; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Generous pension scheme (up to 15%)

Non-contractual bonus up to 6%

Life assurance 4x salary

Wellbeing support & Employee Assistant

Discounts at retailers

Cycle to Work Scheme

EV scheme (after 1 year)

Job summary

Portsmouth Water is seeking a field-based operative to perform water network activities across South East Hampshire & West Sussex. You will troubleshoot issues, conduct main isolation, water quality checks, and monitor flows while collaborating with teams to resolve faults.

The role requires a full UK manual driving licence, safety-focused approach, flexibility for out-of-hours standby, and adherence to BPSS/pre-employment checks.

Qualifications

• Clean water industry field experience desirable.
• EUSR Water Hygiene certificate desirable.
• Valve operations including CALM Networks desirable.
• NRSWA Operative (Unit 2) desirable.
• IT proficiency including Office365, GIS mapping tools, PDA/Tablet use, and online reporting software.
• A passion for delivering excellent customer service.
• Strong initiative to problem-solve field issues.
• Driven by safe, first-time results and motivated by seeing activities through from start to finish.
• A proven track record of owning or leading tasks and activities, with a drive to see jobs through to resolution.
• High regard for compliance, safety above all else.
• Lead by example and share knowledge and work ethic with your team.
• Ability to work flexibly and reactively depending on business operations.
• Happy working outdoors in all weather conditions.
• Working in confined spaces. The successful candidate will be required to undergo a safety critical medical.

Responsibilities

• Perform field-based water network activities within Portsmouth Water's area of supply.
• Troubleshoot and resolve network issues, working collaboratively with teams and stakeholders.
• Handle planned and reactive work, investigating water network performance (pressure, leakage, metering, supply disruptions).
• Conduct distribution main isolation, asset verification, and water quality checks (flushing, sampling).
• Monitor flows, pressures, and water quality (chlorine, turbidity), ensuring safe operations.
• Operate water assets (valves, hydrants) and perform site assessments using GIS and schematics.
• Perform site inspections and provide detailed reports to relevant teams.
• Support office-based teams, prepare equipment, and support fellow operatives.
• Ensure strict compliance with safety and regulatory standards.
• Participate in out of hours stand by duties in addition to core hours.

Skills

Customer service focus

Problem solving

Outdoor work

Safety awareness

Team collaboration

Driving licence

Education

EUSR Water Hygiene certificate

NRSWA Operative (Unit 2)

Full UK manual driving licence

Tools

GIS mapping tools

Office365

PDA/Tablet

Online reporting software

CALM Networks

Job description

Portsmouth Water is seeking a field-based operative to perform water network activities across South East Hampshire & West Sussex. You will troubleshoot issues, conduct main isolation, water quality checks, and monitor flows while collaborating with teams to resolve faults.

The role requires a full UK manual driving licence, safety-focused approach, flexibility for out-of-hours standby, and adherence to BPSS/pre-employment checks.