Field Metering Technician – Day Shifts, No Weekends

Severn Trent Water; East Midlands; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading water utility company in the East Midlands is looking for a Metering Technician to join their Field Team. This role involves gathering meter readings and addressing customer billing queries with a focus on customer service. Working outdoors in all weather conditions, you will have set shifts, and a full UK driving license is necessary. The company offers numerous benefits, including annual bonuses and generous holiday allowances, aiming to support both employees and communities.

Benefits

25 days holiday + bank holidays

Annual bonus scheme up to £1,500

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days each year

Qualifications

• Good team player with the ability to adapt quickly to difficult situations.
• Full UK Driving License required.
• Proactive attitude to work outdoors in various weather conditions.

Responsibilities

• Gathering meter readings and investigating billing queries.
• Engaging confidently with customers during technical issues.
• Managing jobs to completion and sharing learnings.

Skills

Strong interpersonal skills

Negotiating and influencing skills

Ability to resolve work effectively

Confidence in managing partner work

Handling customer escalations

Job description

A leading water utility company in the East Midlands is looking for a Metering Technician to join their Field Team. This role involves gathering meter readings and addressing customer billing queries with a focus on customer service. Working outdoors in all weather conditions, you will have set shifts, and a full UK driving license is necessary. The company offers numerous benefits, including annual bonuses and generous holiday allowances, aiming to support both employees and communities.