Field IT Support Analyst — Travel‑Ready (Windows & 365)

Ashdown Group; Stockport; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ashdown Group is seeking an accomplished IT Support Analyst to join its team in Stockport. This is an onsite and field based role, requiring you to work from the Stockport office 2–3 days per week and travel to other sites nationwide, with a full UK driving licence mandatory.

You will provide proactive 1st and 2nd line user and systems support in a Windows environment, handling hardware support for laptops, PCs, switches and printers, and leveraging Office 365, Windows, Azure and Active

Qualifications

• Must be an excellent communicator with proven 1st and 2nd line support in a Windows environment.
• Experience with hardware support for laptops, PCs, switches and printers.
• Strong experience with Office 365, Windows, Azure and Active Directory.
• Strong background in 2nd line IT support and infrastructure management.
• Knowledge of Windows Server/client environments, networking, firewalls and security best practices.

Responsibilities

• Provide proactive 1st and 2nd line user and systems support to ensure minimal downtime.
• Maintain and develop the technical environment across sites.
• Work from the Stockport office and travel to other sites across the country as needed.

Skills

2nd line support

Windows Server

Active Directory

Office 365

Azure

Networking

Hardware support

Communication

Troubleshooting

Travel flexibility

Job description

Ashdown Group is seeking an accomplished IT Support Analyst to join its team in Stockport. This is an onsite and field based role, requiring you to work from the Stockport office 2–3 days per week and travel to other sites nationwide, with a full UK driving licence mandatory.

You will provide proactive 1st and 2nd line user and systems support in a Windows environment, handling hardware support for laptops, PCs, switches and printers, and leveraging Office 365, Windows, Azure and Active