Field IT & AV Service Engineer (Flexible)

Hiring People; Chesterfield; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual Leave 20 days increasing to 25

Private Medical Insurance

Mileage Allowance

Uniform provided

Flexible Working

Job summary

Hiring People in United Kingdom is seeking an IT Field Service Engineer in Chesterfield to deliver practical support for ICT and AV equipment on client sites. You will perform preventative maintenance, installs, and remote 1st/2nd line support while maintaining service quality.

The role offers flexible working and a focus on customer service, with opportunities to liaise with suppliers, train staff, and implement secure solutions across networks and devices.

Qualifications

• Experience managing Windows Server environments and Office 365.
• Knowledge of network security technologies and endpoints.
• Hands-on experience with Hyper-V/VMware, AD, DNS/DHCP.
• Experience with device management tools (Intune, Google Workspace, Apple School Manager).
• Knowledge of routers/switches and iPad deployment.
• Ability to diagnose failures and perform repairs on-site.

Responsibilities

• Perform preventative maintenance and repairs on ICT & AV equipment at client sites.
• Install and monitor classroom equipment; maintain maintenance schedules and warranty logs.
• Ensure licensing checks are conducted per SLAs.
• Provide advice, support, and handover information to clients and pupils on-site.
• Liaise with third-party suppliers for complex client issues.
• Assist clients and staff with product demonstrations and training on hardware and software.
• Create backups on-site and manage security measures for internet browsing.
• Perform basic scheduled maintenance and fault finding on AV equipment; provide remote 1st/2nd line support.
• Manage server and network operations on-site and remotely; install cabling and decommission old equipment.

Skills

Windows Server 2012-2022

MS Office / O365

Network Security Technologies

Hyper-V

VMware

Active Directory

Group Policy Management

DNS Configuration

DHCP Configuration

Microsoft Intune

Google Workspace

Apple School Manager

Antivirus knowledge

Routers & Switches

iPad Deployment Solutions

Apple Network Configuration

On-site diagnostics

Tools

Remote/On-site support tooling

Job description

Hiring People in United Kingdom is seeking an IT Field Service Engineer in Chesterfield to deliver practical support for ICT and AV equipment on client sites. You will perform preventative maintenance, installs, and remote 1st/2nd line support while maintaining service quality.

The role offers flexible working and a focus on customer service, with opportunities to liaise with suppliers, train staff, and implement secure solutions across networks and devices.