Senior Field Service Engineer

Perfect Management Limited; Watford; On-site; GBP 28,000 - 42,000; Full time

Job summary

Perfect Management Limited in Watford is seeking an experienced Field Service Engineer to visit client sites, install, configure and maintain end-user workstation hardware, software and peripheral devices on site.

The role includes managing a team of Field Engineers and covering London and the Home Counties. When not on site you will provide 2nd line support to customers over the phone. A full clean driving licence is required and at least 5 years in a customer-facing IT field service role.

Qualifications

• 5+ years experience as an IT Field Service Engineer in a customer-facing role.
• Experience with Office 365 and Exchange.
• Full driving licence required.

Responsibilities

• Install, configure and maintain end-user workstation hardware, software and peripherals on client sites.
• Manage a team of Field Engineers.
• Provide 2nd line support when not on site.
• Cover London and the Home Counties.

Skills

Field service engineering

Customer-facing experience

Team leadership

Tools

Office 365

Exchange

Job description

My client is a well established IT solutions organisation based in Watford, Herts, who are seeking an experienced Field Service Engineer to go to client sites to install, configure and maintaining end user workstation hardware, software and peripheral devices on site.The role also involve managing a team of Field Engineers.Covering London and the Home Counties.Candidates must have a full clean driving licence and at least 5 years experience as an IT Field Service Engineer in a customer facing type of role

Must have experience of Office 365 and Exchange and excellent networking experience.

This role is a dual role.When not out at customers sites you will be in the office providing 2 nd Line Support to customers over the phone.