Field Installations Technician – Nights & Weekends

Focal, Inc; City of Edinburgh; Hybrid; GBP 23,000 - 32,000; Part time

Benefits offered by this job

Paid Time Off

Pension

Job summary

Focal Systems, a retail AI solutions provider, seeks a Field Service Technician to perform installations across Edinburgh and surrounding areas. This fixed-term role involves overnight work and on-site customer visits, with a minimum of 20 hours per week on a 6-month contract.

You’ll install camera hardware, troubleshoot on-site, and maintain records while ensuring safety and quality standards. A valid UK driving licence is required.

Qualifications

• Proven field service experience in installation or related field.
• Strong technical aptitude; able to diagnose hardware/software issues quickly.
• Proficient with power tools and installation equipment.
• Physical stamina for long hours on feet and moving equipment.
• Meticulous attention to detail to meet standards.
• Ability to manage time and meet tight deadlines.
• Clear communication with team and customers.
• Valid UK driver’s license and reliable transportation.
• Willingness to work nights and weekends.

Responsibilities

• Install camera hardware and configure per company standards.
• Respond promptly to installation requests and meet customer SLAs.
• Maintain accurate records of activities, parts used, and time spent.
• Onboard products into the system and scan inventory.
• Operate power tools safely and efficiently during installations.
• Follow safety protocols to minimize risks on site.
• Collaborate with team to complete installations on time.
• Ensure tasks meet quality standards and KPIs.
• Provide progress updates to supervisors.

Skills

Field Service

Installation

Troubleshooting

Power tools

Detail oriented

Time management

Communication

Driver's license

Night/weekend work

Job description

Focal Systems, a retail AI solutions provider, seeks a Field Service Technician to perform installations across Edinburgh and surrounding areas. This fixed-term role involves overnight work and on-site customer visits, with a minimum of 20 hours per week on a 6-month contract.

You’ll install camera hardware, troubleshoot on-site, and maintain records while ensuring safety and quality standards. A valid UK driving licence is required.