Field Engineer Apprenticeship

Virgin Media; Peterborough; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading telecommunications company in Peterborough is offering a Level 2 Telecoms Field Operative apprenticeship. This role includes hands-on work such as installing telecom network cables and ensuring safety standards. Candidates should possess strong communication and problem-solving skills, and the apprenticeship provides a competitive wage that rises upon completion. Benefits include 25 days of holiday and a flexible benefits package.

Benefits

Bupa healthcare

Up to 26 weeks’ paid maternity leave

Generous paternity and neonatal leave

25 days holiday, increasing to 28 after 5 years

Qualifications

• Good communication skills to interact with customers and team members.
• Strong attention to detail for tasks such as installations and signal adjustments.
• Ability to solve problems efficiently in the field.
• Physical fitness to handle the demands of outdoor work.

Responsibilities

• Conduct risk assessments and follow method statements before work.
• Identify structure and composition of telecom network cables.
• Install and test components of the telecom network.
• Work on various connection points and maintain safety standards.
• Use personal protective equipment appropriately.

Skills

Communication skills

Attention to detail

Customer care skills

Problem‑solving skills

Physical fitness

Job description

Responsibilities

• Carry out a risk assessment before starting work activities – follow method statements.
• Identify the structure and composition of telecom network cables.
• Work from and interpret telecom network plans to identify plant or location.
• Work on and in various connection points in the telecoms network.
• Work safely and follow correct procedures when entering and working in the telecoms network in various environments, including overhead and underground.
• Select and use the appropriate equipment on a telecom network.
• Install and test components of the telecom network.
• Fault‑find and problem‑solve on the telecom network.
• Maintain safety standards while working towards task objectives.
• Use personal protective equipment in a safe and appropriate manner.
• Use a variety of communication methods to interact with third parties to give/receive information accurately and in a timely manner to deliver the best possible experience.
• Identify and take appropriate actions when working around other utilities services.
• Work individually or as part of a team to achieve defined goals.

Apprenticeship Overview

This Level 2 Telecoms Field Operative apprenticeship gives you the opportunity to become skilled in your role, combining on‑the‑job learning with academic study. You’ll spend approximately 20 % of your working hours completing learning with a training provider. The programme is fully funded by us, and we’ll support you from day one. If required, you’ll also complete Functional Skills in English and maths. Share if you have other relevant qualifications and industry experience – the apprenticeship can be adjusted to reflect what you already know. Communication skills, attention to detail, customer care skills, problem‑solving skills and physical fitness are valued.

Qualifications & Skills

• Communication skills
• Attention to detail
• Customer care skills
• Problem‑solving skills
• Physical fitness

Company Overview

We are Virgin Media O2. For over 20 years we have grown our business on pioneers and big thinkers, and we remain at the cutting edge of fibre‑optic technology today. Through our multi‑award‑winning services we connect millions of homes and businesses across the UK and Ireland. Our apprenticeship scheme supports wellbeing, empowering you to learn and grow your potential and bring your authentic self to work every single day. We are one team driven by bravery, transparency, togetherness, & inclusivity.

Key Duties (extended)

• Running & installing cables across different sites
• Adjusting signal levels and connections
• Configuring our advanced equipment
• Working at heights to install and update equipment on poles
• Working outdoors in all weather conditions – be comfortable with physical, hands‑on work in changing environments.

Employment Details

Wage: £26,500 a year, rising to £29,000 upon completion of the apprenticeship. After a qualifying period we also enter you into a Regional Bonus Scheme.

Hours: You’ll work an average of 37.5 hours per week on a rolling pattern, with shifts scheduled between 8 am and 8 pm. Once training is complete you will move to a 4‑days‑out‑of‑7 working week.

Start date: Wednesday 8 April 2026. Duration: 1 year 1 month.

Driving Requirement

Got a full driver’s licence that allows you to drive one of our vans? Perfect! You’ll use it to reach customers across the region, delivering a friendly, knowledgeable service and linking them to what truly matters. You’ll also help expand our business by encouraging referrals – earn a £50 bonus for every new customer.

Benefits

25 days holiday, increasing to 28 days after 5 years, plus your birthday off. Flexible benefits package:

• Bupa healthcare
• Up to 26 weeks’ paid maternity & adoption leave, plus generous paternity and neonatal leave
• … and plenty more.