Field Engineer Apprenticeship

Virgin Media; Liverpool; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading telecommunications company in Liverpool is offering a Level 2 Telecoms Field Operative apprenticeship. The role involves running and installing cables, configuring equipment, and working safely in the telecoms network. Successful candidates will receive a starting salary of £26,500, rising to £29,000 after completion of the apprenticeship. You'll gain essential skills and experience, with a clear pathway to a permanent contract upon completion.

Benefits

Starting salary of £26,500

Regional Bonus Scheme eligibility

25 holiday days, increasing to 28 after 5 years

Flexible benefits package including Bupa healthcare

Up to 26 weeks paid maternity and adoption leave

Qualifications

• Good grasp of English and maths to complete Functional Skills.
• Willingness to complete around 20% of working hours through training.

Responsibilities

• Run and install cables across different sites.
• Work safely and follow correct procedures in the telecoms network.
• Maintain safety standards while working toward task objectives.

Skills

Strong communication skills

Attention to detail

Customer care skills

Problem-solving skills

Physical fitness

Job description

Responsibilities

• Run and install cables across different sites
• Adjust signal levels and connections
• Configure advanced equipment
• Work at heights to install and update equipment on poles
• Work outdoors in all weather conditions and perform physical, hands‑on work in changing environments
• Use a full driver’s licence to drive company vans to customer sites, delivering a friendly, knowledgeable service
• Encourage customer referrals – earn a £50 bonus for each new customer
• Carry out a risk assessment before starting work activities and follow method statements
• Identify the structure and composition of telecom network cables
• Interpret telecom network plans to identify plant or location
• Work on and in various connection points in the telecoms network
• Work safely and follow correct procedures when entering and working in the telecoms network, both overhead and underground
• Select and use appropriate equipment on a telecom network
• Install and test components of the telecom network
• Fault‑find and problem‑solve on the telecom network
• Maintain safety standards while working toward task objectives
• Use personal protective equipment appropriately
• Use a variety of communication methods to interact with third parties, giving and receiving information accurately and timely
• Identify and take appropriate actions when working around other utilities and services
• Work as an individual or as part of a team to achieve defined goals

Qualifications

• Strong communication skills
• Attention to detail
• Customer care skills
• Problem‑solving skills
• Physical fitness
• Good grasp of English and maths to complete Functional Skills
• Willingness to complete around 20% of working hours through training with a provider (fully funded)

Apprenticeship Details

Level 2 Telecoms Field Operative apprenticeship, fully funded by Virgin Media O2. You will spend approximately 20% of your working hours completing learning with a training provider while working on the job. The programme runs 1 year 1 month, with training being the first 37.5 hours per week on a rolling pattern between 8am and 8pm. Upon completion you will move to a 4‑days‑out‑of‑7 working week (38 hours). Start date: 8 April 2026.

Remuneration & Benefits

• Starting salary £26,500 per year, rising to £29,000 upon completion of the apprenticeship
• Eligibility for a Regional Bonus Scheme after the qualifying period
• 25 holiday days (increasing to 28 after 5 years), plus a birthday off
• Flexible benefits package including Bupa healthcare
• Up to 26 weeks paid maternity and adoption leave, generous paternity and neonatal leave
• Full apprenticeship funding and 20% learning time paid by Virgin Media O2

Additional Information

You will also help expand our business by encouraging referrals, earning £50 for each new customer. The apprenticeship is designed to give you the knowledge, skills, experience and exposure needed to succeed, with a clear pathway to a permanent contract on completion.