Field Care Supervisor — Lead Care Teams & Quality

New Directions Holdings Limited; Abertillery; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading care service provider in Abertillery is seeking a dedicated Care Manager responsible for providing personal assistance to clients and supervising caregivers. Ideal candidates should possess NVQ Level 3 or equivalent, have a background in care work, and demonstrate strong IT skills and the ability to manage a team. Benefits include substantial leave, life assurance, and additional annual leave purchase options. This role requires a mix of practical care and administrative responsibilities to maintain high service quality.

Benefits

Health Cashback scheme

Life Assurance of 4 x salary

Pension Salary Sacrifice Scheme

25 days holiday plus bank holidays (increases after 2 years)

A day off for your birthday

Cycle to Work Salary Sacrifice Scheme

Employee referral scheme

Qualifications

• A good understanding of the social care sector.
• Ability to learn new things quickly and effectively.
• Ability to solve problems effectively.

Responsibilities

• Provide personal assistance to clients ensuring independence.
• Supervise and manage the development and performance of carers.
• Maintain client files and ensure communication with care staff.

Skills

Background in care work

Excellent understanding of English language (written and spoken)

IT literate (Excel, Word, PowerPoint, Outlook, StaffPlan)

Experience of managing/supervising people

Ability to communicate clearly and concisely

Education

NVQ Level 3 or equivalent

Job description

A leading care service provider in Abertillery is seeking a dedicated Care Manager responsible for providing personal assistance to clients and supervising caregivers. Ideal candidates should possess NVQ Level 3 or equivalent, have a background in care work, and demonstrate strong IT skills and the ability to manage a team. Benefits include substantial leave, life assurance, and additional annual leave purchase options. This role requires a mix of practical care and administrative responsibilities to maintain high service quality.