Fiber Network Technician - 24/7 Field Installations

One Communications Ltd.; Hamilton; Híbrido; GBP 32.000 - 48.000; Jornada completa

Descripción de la vacante

One Communications Ltd. is seeking a Network Service Technician to install, maintain, and support its fibre network, POPs and business services. The role involves monitoring with SNMP tools (Cacti, PRTG, PagerDuty) and providing 24/7 network support.

Responsibilities include installation, troubleshooting, documentation, and coordination with Network Operations to maintain SLAs while deploying fibre, satellite sites and datacentres.

Formación

• Bachelor's degree in networking or equivalent with minimum 4 years in a communications environment.
• Structured cabling, optical infrastructure and/or optical link testing certs preferred.
• CCNA or Comptia A+/Network+ are assets.
• Valid driver's license with clean record.
• Ability to splice fiber and read splice matrices.
• Experience with Cisco CLI and network schematics.

Responsabilidades

• Install, diagnose, repair and maintain wireless and wireline data, voice and video for SMB/enterprise.
• Provide 1st and 2nd level network support and troubleshoot connectivity issues.
• Accurately log installation data and perform admin tasks.
• Coordinate with operations to meet SLAs and milestones.
• Assist in maintenance, upgrades and deployment of fibre networks and data centers.
• Support in interfacility cabling and site surveying activities.

Conocimientos

Customer service

Interpersonal skills

Communication

Organizational skills

Windows PC

Problem solving

Cisco CLI

Driver's license

CAD

GIS

Educación

Bachelor's degree in networking or equivalent

4+ years experience in telecom/communications

Structured cabling certifications

CCNA

Driver's license

Fiber splicing ability

Reading splice matrix

Herramientas

CAD software

GIS software

SNMP tools (Cacti, PRTG)

PagerDuty

Network monitoring tools

Descripción del empleo

One Communications Ltd. is seeking a Network Service Technician to install, maintain, and support its fibre network, POPs and business services. The role involves monitoring with SNMP tools (Cacti, PRTG, PagerDuty) and providing 24/7 network support.

Responsibilities include installation, troubleshooting, documentation, and coordination with Network Operations to maintain SLAs while deploying fibre, satellite sites and datacentres.