Field Fibre Technician: Install, Repair & Service

Circet; Motherwell; On-site; GBP 19,000 - 25,000; Full time

Benefits offered by this job

25 days annual leave per annum

Life assurance

Employee Assistance Programmes

Career development opportunities

Job summary

Circet UK are hiring a Service Delivery Technician to join our team in Motherwell, ML1. The role involves organising daily schedules, performing fibre installations, surveying, testing, and ensuring safety and quality standards.

You will work outdoors in a physically demanding environment with occasional travel and weekend work. Full training provided; telecoms experience preferred. Circet offers benefits including 25 days of annual leave and life assurance.

Qualifications

• Physically capable of demanding work including climbing up to 15m, underground tasks and heavy lifting.
• Full clean UK manual driving licence.
• Basic DBS check.
• Strong customer-facing and communication skills across all technical levels.
• Telecoms experience preferred; full training provided for the right candidate.
• Good understanding of health & safety practices.
• Full right to work in the UK.

Responsibilities

• Organise your daily and weekly work schedule to ensure timely and efficient Fibre installations and repairs, aligning with client expectations and business goals.
• Work outdoors in a physically demanding role and potentially adverse weather conditions to complete multiple installations per day.
• Maintain high standards of customer service by ensuring all interactions with residents, clients, and third‑party stakeholders are professional and solution focused.
• Expertly perform full Fibre installations, including surveying, testing, and troubleshooting, ensuring adherence to quality and industry standards.
• Conduct site inspections to assess installation feasibility, evaluate infrastructure conditions, and provide risk assessments, ensuring full compliance with safety and regulatory standards.
• Participate in team meetings, providing feedback and collaborating with colleagues and managers to improve performance and enhance customer experience.
• Consistently meet Circet’s safety standards, proactively identifying and addressing potential risks in the field.
• Resolve client and customer complaints promptly and professionally, maintaining strong relationships and high satisfaction levels.
• Perform other tasks as assigned by management, demonstrating flexibility to adapt to changing business needs.

Skills

Customer-facing communication

Physically capable

Driving licence

Telecoms experience

DBS check

Right to work UK

Job description

Circet UK are hiring a Service Delivery Technician to join our team in Motherwell, ML1. The role involves organising daily schedules, performing fibre installations, surveying, testing, and ensuring safety and quality standards.

You will work outdoors in a physically demanding environment with occasional travel and weekend work. Full training provided; telecoms experience preferred. Circet offers benefits including 25 days of annual leave and life assurance.