FHUK Distributions Executive

Malmaison Belfast; City Of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent hotel management company in the UK is seeking a Distribution Co-ordinator. This role focuses on maintaining client relationships, supporting sales efforts, and managing data in reservation systems. The ideal candidate should have proven experience in a similar position, be detail-oriented, and possess strong communication skills. This is an excellent opportunity to further develop leadership skills within a dynamic team environment.

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Passion for customer service.
• Enjoys teamwork to create memorable guest experiences.
• Desire to build leadership and team management skills.
• Eligibility to work in the UK.

Responsibilities

• Maintain open communications with clients and partners.
• Support sales and revenue teams with technical knowledge.
• Supervise the rate loading process.
• Stay updated with hotel distribution technology.
• Foster a culture of enthusiasm and success.

Skills

Technical knowledge of reservation systems

Excellent attention to detail

Strong communication skills

Problem-solving abilities

Leadership skills

Job description

DISTRIBUTION CO-ORDINATOR, FRASERS HOSPITALITY UK

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 23 properties in EMEA. Brands include Fraser Suites, Fraser Place, Capri and Fraser Residence These perfectly located properties can be found in London, Scotland, Germany, Paris and Middle East providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

What you will be doing as a Distributions Co-ordinator;

At Frasers Hospitality UK Ltd we are looking for a motivated Distribution Co-ordinator to join our team at our UK Head Office. You will work closely with and report into the Distribution team, maintaining open communications with existing clients and opening channels by connecting to new partners. You will support the sales and revenue teams to perform to optimum levels, by possessing technical knowledge of multiple reservation system interfaces, managing data integration by supervising the rate loading process in the business. You will help contribute to a culture of enthusiasm and success within the team and across the business, staying up to date with hotel distribution technology and industry trends.

You are a passionate and driven individual, with a flare for technical and systems knowledge with excellent attention to detail. If you are a brilliant communicator and problem solver this role will help you develop these skills further as you begin to work with new and existing clients. Your leadership skills will further expand as you effectively motivate your colleagues and hotel teams with your system solutions. You should have previous experience in reservations and be driven to succeed and deliver the best results.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.