FGDS Application Specialist

Jackson Hogg Ltd; Remote; GBP 55,000 - 65,000; Full time

Job summary

A global technology leader based in the UK is seeking an FGDS Application Specialist for a remote role with field responsibilities. The position involves providing pre- and post-sales support, ensuring compliance with standards, and collaborating with various teams. Candidates should have a degree in instrumentation or a related field and 3+ years of experience in related industries. Frequent travel is required within the Midlands, and a modern apprenticeship is preferred.

Benefits

Competitive salary

Company benefits

Qualifications

• 3+ years experience in fixed fire & gas detection systems or related industries.
• Proven background in instrumentation & control engineering.

Responsibilities

• Provide key FGDS pre- and post-sales support.
• Ensure designed solutions meet customer needs.
• Maintain project works in line with multisite processes.
• Conduct customer site surveys and ensure compliance.
• Provide installation or commissioning support on all projects.

Skills

Technical competence in FGDS

Project management

Customer support

Fault finding and testing

Education

Bachelor’s degree / HNC / HND in Instrumentation, Electrical or similar discipline

Completion of a modern apprenticeship in Instrumentation or related field

Job description

FGDS Application Specialist

Midlands

Salary: up to £65,000 + benefits

Jackson Hogg is delighted to be working with an international leader in medical and safety technology in appointing an FGDS Application Specialist to be based in Midlands. The primary focus of the FGDS Application Specialist role will be within the safety business areas and is a field-based role.

Key Responsibilities

• Provide key FGDS pre- and post-sales support as defined within the FGDS Sales Process and Overarching Project delivery process.
• Pre-Sales Support: ensure a fully designed and compliant solution meets the customer’s needs and solves the customer’s problems for their FGDS requirement.
• Post-Sales Support: ensure delivered solution meets customer requirement, is complete to a high standard and matches pre-sales agreement.
• Maintain project works and plans in accordance with multisite processes.
• Adhere to all relevant technical standards and specifications for full technical compliance without supervision outside departmental guidelines.
• Ensure high levels of engineering quality throughout pre- and post-sales processes to customer acceptance.
• Demonstrate technical competence and expertise for any associated third party equipment working with FGDS full portfolio.
• Support project delivery by working in alignment with project managers, following established Project Governance and project management methodologies, and ensuring project-related activities comply with multisite processes and standards.
• Provide level 2 technical support to sales and service teams.
• Participate in the sales cycle from early quote stage.
• Advise sales on the technical and commercial specification.
• Offer pricing and discount guidance to the Sales Team where applicable.
• Perform Factory Acceptance Testing and Site Acceptance Testing (with customer if required).
• Fault find, test, and produce detailed engineering reports for products and manufactured systems down to component level.
• Conduct customer site surveys onshore and offshore and ensure compliance with any relevant standards and specifications.
• Provide installation or commissioning support on all projects.

Reporting Relationships

Manager – Head of System Centre Operations (FGDS)

Team environment – Working in a team of 7 FGDS Application Specialists supported by a dedicated Systems Design Engineering Team. Supported functions include Service, Product Specialist, Document Control, Marketing, Project Management, Sales, Commercial etc.

Key Requirements

• Education / Qualifications: Completion of a modern apprenticeship in Instrumentation, Electrical or related field. Bachelor’s degree / HNC / HND in Instrumentation, Electrical or similar discipline. Professionally registered with the Engineering Council (IEng or CEng), or actively working towards registration through an appropriate Professional Engineering Institution (PEI).
• Related Experience: 3+ years experience in fixed fire & gas detection systems or related industries. Proven background in instrumentation & control engineering or related field.

This is a permanent, remote role with frequent travelling around Midlands.

If you are interested in this role please get in touch using the details below.