FCM Business Travel Consultant

StudentUniverse; United Kingdom; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global travel solutions company seeks a Business Travel Consultant to deliver exceptional service and simplify business travel for clients. This remote position requires strong customer focus, industry knowledge, and the ability to collaborate effectively. Candidates should possess GDS systems experience, preferably with Amadeus. The role offers exclusive travel discounts, career development opportunities, and a vibrant culture with numerous benefits including health plans and financial wellbeing support.

Benefits

Exclusive Travel Discounts

Career Development

Vibrant Culture & social events

Active Hour

Comprehensive Health Cash Plan

Health & Wellbeing Challenges

Financial Wellbeing Support

Pension scheme and charitable donations

Qualifications

• Experience with GDS systems; Amadeus preferred.
• Knowledge of the travel industry is essential.
• Demonstrated customer service ethics.
• Ability to adapt and maintain a positive approach.

Responsibilities

• Deliver exceptional service for business travel clients.
• Collaborate with stakeholders and work independently.
• Continuously identify business needs and improve efficiencies.

Skills

GDS systems experience

Industry and travel knowledge

Strong customer focus

Positive attitude

Job description

Apply now Refer a friend Job no: 529331
Brand: FCM
Work type: Full time, Remote
Location: Manchester, Scotland, Wales, Northern Ireland, Newcastle, Liverpool, Yorkshire and the Humber, East Midlands, West Midlands, East of England, South East, Bath, London, Flexible
Categories: Sales and Customer Service, Administration

FCM Business Travel Consultant

About FCM

As FCM’s newest Business Travel Consultant, you will combine your passion for the industry, alternative mindset and diverse operational knowledge to deliver top-notch service for your clients. You will ensure their business travel is simpler, safer, more productive and an overall great experience for their employees.

About You

You will have a desire for learning, consistently think ahead to identify business needs and take proactive steps to improve efficiencies. You will bring your energy, passion and ‘think different’ attitude to any challenge and be able to collaborate effectively with internal and external stakeholders - working both independently and in a team environment.

Key Qualifications

• GDS systems experience – Amadeus is desirable but not essential
• Industry and travel knowledge
• Strong customer focus and service ethics
• Positive and open-minded attitude with a willingness to adapt

What's in it for you:

• Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team.
• Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
• Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more.
• Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
• Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan.
• Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
• Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
• And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [e-mail] . #LI-CS2#FCM#LI-Remote