Fashion Operations & Customer Success Associate

TRP RECRUITMENT; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A women's fashion supplier based in Greater London is seeking a Customer Service & Operations Representative to support retail and operational functions. The role involves delivering excellent customer service, managing stock orders, and providing administrative support. Candidates should possess strong communication skills, be highly organized, and have a genuine interest in fashion. This position requires working five days a week in the office with flexible hours.

Qualifications

• Excellent customer service across all channels.
• Proficient in managing stock orders and transfers.
• Strong IT skills with effective Excel usage.

Responsibilities

• Deliver high-quality customer service.
• Process and manage stock orders using internal systems.
• Provide support for retail operations and administration.

Skills

Strong written and verbal communication skills

Highly organised

Proactive and numerate

Strong Excel skills

Ability to work under tight deadlines

Genuine interest in fashion

Team-oriented

Job description

A women's fashion supplier based in Greater London is seeking a Customer Service & Operations Representative to support retail and operational functions. The role involves delivering excellent customer service, managing stock orders, and providing administrative support. Candidates should possess strong communication skills, be highly organized, and have a genuine interest in fashion. This position requires working five days a week in the office with flexible hours.