Facilities Support Receptionist

University of Oxford; Oxford; On-site; GBP 20,000 - 28,000; Full time

Job summary

A prestigious university in Oxford is seeking a Facilities Support Receptionist to provide front-of-house services. You will welcome and support students, staff, contractors, and visitors at the Manor Road Building. Candidates should have clerical experience and be comfortable with a flexible working schedule. The role offers generous leave and benefits, including a strong pension scheme and support for commuting options.

Benefits

38 days of annual leave

Generous family leave schemes

Hybrid and flexible working

Excellent pension scheme

Cycle loan and discounted travel options

Access to social, cultural, and sports clubs

Qualifications

• Must enjoy working with people and maintain a professional demeanor with customers.
• Experience in clerical or administrative roles.
• Proficient in Microsoft Office, email, and internet usage.
• Flexible with working hours, including covering additional shifts as needed.

Responsibilities

• Welcome and support students, staff, contractors, and visitors upon arrival at the Manor Road Building.
• Provide front-of-house receptionist services as part of the FM Operations team.
• Assist with general reception duties during operating hours and cover additional shifts as needed.

Job description

Overview

This is an exciting opportunity to join a busy and proactive team. The FM Operations team provides front-of-house receptionist services to several buildings across the University estate managed by Estates Services. The Facilities Support Receptionist plays a key role within the local FM team, which consists of seven FM staff members. The Manor Road Building houses several prominent University departments, and the successful candidate will be responsible for welcoming and supporting students, staff, contractors and visitors upon arrival. The Manor Road Building reception desk operates from 09:00 to 17:00, Monday to Friday, although slight variations may occur, which the post holder is expected to cover. A flexible approach to working hours is required, and the post holder may occasionally be asked to work additional hours or adjust shift patterns. About You: See full list in the attached Job Description.

Responsibilities

• Welcome and support students, staff, contractors and visitors upon arrival at the Manor Road Building.
• Provide front-of-house receptionist services as part of the FM Operations team.
• Assist with general reception duties during operating hours and cover additional shifts as needed.

Qualifications

• Must enjoy working with people and maintain a professional demeanour with customers.
• Experience in clerical or administrative roles.
• Proficient in Microsoft Office, email, and internet usage.
• Flexible with working hours, including covering additional shifts as needed.

About the University and Benefits

• Join our dynamic FM Operations team at the University of Oxford and contribute to preserving and enhancing our historic and modern buildings.
• 38 days of annual leave (inclusive of public holidays) with option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• A commitment to hybrid and flexible working to suit your lifestyle.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.