Facilities & Maintenance Coordinator — Hybrid (Coleshill)

The Works; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

MyWorks

Family Friendly Leave

Holiday 33 days

Can-Do Academy

Stream wage access

Share Scheme

24/7 Support

Long Service Awards

Pension

Life Assurance

Cycle to Work

Charity Giving

Job summary

The Works is seeking a Facilities & Maintenance Coordinator for our Coleshill hub near Birmingham. You’ll be the friendly, reliable link between our stores, contractors and internal teams, ensuring requests are progressed, costs are controlled and work is completed to the right standard.

This role focuses on coordinating maintenance, obtaining quotes, placing orders, and monitoring progress while supporting the Central Operations team with admin tasks.

Qualifications

• Experience coordinating facilities and maintenance requests.
• Ability to review contractor quotes and manage costs.
• Strong MS Office skills including Excel.
• Understanding of health and safety basics and awareness of Fire Safety regulations.

Responsibilities

• Receive, review and action Facilities & Maintenance requests raised by stores through our property management system.
• Keep live requests moving by monitoring progress, following up with contractors and updating stores through to completion.
• Coordinate maintenance works by obtaining contractor quotes, placing orders, checking progress and confirming works have been completed satisfactorily.
• Raise purchase orders, check invoices and support accurate authorisation in line with company processes.
• Order fixtures and fittings, ensuring correct specifications for each store.
• Organise routine waste collection services and resolve service queries with suppliers.
• Coordinate store window cleaning and assist with non-service complaints resolution.
• Monitor planned maintenance activities and prepare weekly cost reports.

Skills

Facilities & Maintenance Coordination

Microsoft Office (Excel)

Organisational skills

Communication skills

Problem solving

Budget awareness

Tools

Property management system

Job description

The Works is seeking a Facilities & Maintenance Coordinator for our Coleshill hub near Birmingham. You’ll be the friendly, reliable link between our stores, contractors and internal teams, ensuring requests are progressed, costs are controlled and work is completed to the right standard.

This role focuses on coordinating maintenance, obtaining quotes, placing orders, and monitoring progress while supporting the Central Operations team with admin tasks.