Facilities Helpdesk & Operations Administrator

Livin Housing Limited; Maidstone; On-site; GBP 22,000 - 27,000; Full time

Job summary

A facilities management company based in Maidstone is seeking a proactive Facilities Support Administrator. The role involves vital administration and helpdesk support, ensuring smooth operations across the FM contract. Key responsibilities include creating quotations, managing client communications, and coordinating with engineers. Strong administrative skills and customer service experience are essential. This full-time position offers competitive salary and benefits, including 25 days annual leave and staff perks.

Benefits

25 days annual leave plus bank holiday

Annual Fun Day

Volunteering Leave

Discounts on groceries and holidays

Family friendly policies

Qualifications

• Experience managing systems, documentation, and office tasks.
• Ability to handle scheduling and client requests efficiently.
• Confidence in liaising professionally at all levels.

Responsibilities

• Provide administration and helpdesk support across the FM contract.
• Create quotations, order materials, and schedule engineer workloads.
• Coordinate with subcontractors and clients for service delivery.

Skills

Administrative experience

Communication skills

Customer service experience

Teamwork

Self-motivation

Job description

A facilities management company based in Maidstone is seeking a proactive Facilities Support Administrator. The role involves vital administration and helpdesk support, ensuring smooth operations across the FM contract. Key responsibilities include creating quotations, managing client communications, and coordinating with engineers. Strong administrative skills and customer service experience are essential. This full-time position offers competitive salary and benefits, including 25 days annual leave and staff perks.