Facilities & Front-of-House Coordinator

OCS; Leeds; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Digital Learning

Wagestream flexible pay

Professional Growth

Discounts via Hapi app

Job summary

OCS UK & Ireland is seeking a proactive Workspace Support to help deliver a professional, welcoming workplace for colleagues, contractors and visitors at our Leeds site. You will support day-to-day operations, maintain facilities standards, and coordinate maintenance with helpdesk and engineering teams.

You’ll also manage visitor access, audits and reporting, ensuring safety and efficient service delivery across the site.

Qualifications

• Experience in facilities management, workplace services or front-of-house.
• Strong customer service and communication skills.
• Excellent organisation and time-management abilities.
• Ability to thrive in a fast-paced environment.
• Good understanding of workplace health and safety.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Professional, proactive and approachable manner.

Responsibilities

• Meet and greet visitors and contractors with a professional approach.
• Ambassador for OCS and the customer.
• Inductions for contractors and sharing health, safety information.
• Coordinate and escort contractors as needed.
• Coordinate planned and reactive maintenance with Helpdesk/engineering.
• Issue visitor passes and manage access arrangements.
• Support Facilities Management updates on site issues.
• Work with FM teams to ensure consistent service delivery.
• Respond to facilities queries in person, by phone and email.
• Log and monitor Helpdesk requests to completion, escalate when needed.
• Conduct site audits for health and safety, fire routes, first aid and cleanliness.
• Identify and report health and safety concerns promptly.
• Maintain signage, noticeboards and communal areas to a high standard.
• Manage incoming post, supplies and consumables.

Skills

Facilities management

Customer service

Organisation & time management

Communication

MS Word, Excel & PowerPoint

Health & safety awareness

Tools

MS Office

Job description

OCS UK & Ireland is seeking a proactive Workspace Support to help deliver a professional, welcoming workplace for colleagues, contractors and visitors at our Leeds site. You will support day-to-day operations, maintain facilities standards, and coordinate maintenance with helpdesk and engineering teams.

You’ll also manage visitor access, audits and reporting, ensuring safety and efficient service delivery across the site.