Facilities and Events Coordinator

Sodexo; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company in the UK is looking for a proactive Facilities & Events Coordinator. This role involves managing meetings and events while ensuring exceptional service delivery. Candidates should have customer-facing experience, IT proficiency, and ideally hold an IOSH qualification. Responsibilities include handling facility-related enquiries, acting as a safety champion, and deputizing for the Site Manager. Enjoy perks like mental health support, employee assistance, and a pension plan.

Benefits

Unlimited access to mental health support

Employee Assistance Programme

Access to a 24-hour virtual GP Service

7-day Sodexo Discounts Scheme

Membership of the Mercer Aspire Pension Plan

Learning and development tools

Bike to Work Scheme

Qualifications

• Must be willing to complete SIA security training.
• Previous experience within a corporate or pharmaceutical environment is preferred.
• Strong customer-facing experience, ideally within events or hospitality.

Responsibilities

• Deliver high-quality service to all customers managing events and hospitality.
• Triage help-desk tickets and manage facilities-related enquiries.
• Act as main point of contact in Site Manager’s absence.

Skills

Strong customer-facing experience

Confident in using IT systems

Good understanding of security protocols

Education

IOSH qualification

Tools

Microsoft Teams

Excel

Word

Job description

Monday to Friday; £13.00 per hour for 40 hours per week (07:00‑16:00 with some flexibility required). Free onsite parking.

Job Introduction

Sodexo is seeking a proactive and organised Facilities & Events Coordinator to act as the main point of contact for all meetings and events on site, ensuring a smooth and professional experience for clients, colleagues and visitors. In this key role, you will uphold all client and company security processes, deputise for the Building Services Manager in their absence, and provide support with a range of ad‑hoc operational duties. Flexibility is essential, as you will also assist and provide cover at our other location when required. This is an excellent opportunity for a motivated individual who thrives in a fast‑paced environment and is committed to delivering exceptional service.

What You’ll Do

• Deliver a high‑quality service to all customers by managing meetings, events, hospitality set‑ups, visitor coordination, furniture moves, catering arrangements and gathering service feedback.
• Triage help‑desk tickets, manage facilities‑related enquiries, support Maximo work orders, assist with stock control, ordering, parcel handling, courier communication and general site administration.
• Act as the main point of contact in the Site Manager’s absence, deputising to ensure all site processes are covered, supporting with PO creation, invoice trading and supervising contractors.
• Serve as site safety champion, participate in safety calls, log safety reports, support CCTV monitoring, access control, incident reporting and ensure compliance with Sodexo and client policies.
• Act as super‑user for document catalogues, SEMS and DMS folders, oversee archiving processes, maintain retention protocols and ensure compliance documents are accurate and up to date.
• Provide cover for our Basingstoke location onsite or remotely, support regional management with reports and presentations and complete additional reasonable tasks to maintain smooth operations.

What You’ll Bring

• Must be willing to complete SIA security training.
• IOSH qualification is highly desirable.
• Previous experience within a corporate or pharmaceutical environment is preferred.
• Strong customer‑facing experience, ideally within events or hospitality.
• Confident in using IT systems including Microsoft Teams, Excel, Word and related applications.
• Good understanding of security protocols and safety requirements is advantageous.

What We Offer

• Unlimited access to an online platform offering mental health and well‑being support.
• Employee Assistance Programme to help with everyday issues or larger problems.
• Access to a 24‑hour virtual GP Service.
• 7‑day Sodexo Discounts Scheme, open to friends and family.
• Membership of the Mercer Aspire Pension Plan.
• Learning and development tools and career progression opportunities.
• Bike to Work Scheme.

Ready to be part of something greater? Apply today and start your journey with Sodexo!