F&B Team Leader at Holiday Resort – Guest Experience

Away Resorts; Dundee; Sur place; GBP 1 515 000 - 2 066 000; Plein temps

Avantages offerts par ce poste

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Résumé du poste

Away Resorts is seeking a Food and Beverage Team Leader for Piperdam Leisure Resort, Dundee. This fixed-term, full-time role requires evenings and weekends, with a starting pay of £13.05 per hour, paid weekly. You will lead F&B operations across bars and restaurants, ensuring excellent guest service.

You'll manage rosters, drive revenue through upselling, and oversee stock, wastage and costs in collaboration with FOH and kitchen teams. Bank holidays and weekends are included in the schedule.

Qualifications

• Previous experience in a fast-paced F&B environment.
• Experience of driving revenue and upselling.
• Problem solver with calm handling of issues.
• Champion of customer service with proven success.
• Level 2 hygiene certificate preferred; training on site can be provided.

Responsabilités

• Serve guests, clear tables, and lead the team during service.
• Manage rotas to ensure appropriate shift coverage.
• Share best practices and upsell effectively as a team.
• Help control margins by coordinating food stock, wastage and costs with FOH/kitchen.
• Deal with customer complaints and manage team performance.
• Build a motivated F&B team that delivers delight, even when busy.

Connaissances

Leadership

Customer service

Upselling

Problem solving

Stock control

Communication

Formation

Level 2 Food Hygiene Certificate

Description du poste

Away Resorts is seeking a Food and Beverage Team Leader for Piperdam Leisure Resort, Dundee. This fixed-term, full-time role requires evenings and weekends, with a starting pay of £13.05 per hour, paid weekly. You will lead F&B operations across bars and restaurants, ensuring excellent guest service.

You'll manage rosters, drive revenue through upselling, and oversee stock, wastage and costs in collaboration with FOH and kitchen teams. Bank holidays and weekends are included in the schedule.