F&B Team Leader — Busy Holiday Park Bar & Kitchen

Away Resorts; Filey; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Job summary

Away Resorts is seeking a Food and Beverage Team Leader for The Bay Filey, Primrose Valley, Filey, Yorkshire. The role involves leading shifts in our busy onsite restaurant and bar, ensuring smooth operations and exceptional guest service.

You’ll be at the heart of the action, motivating a team and driving upselling opportunities. Hours vary with some evenings and weekends required, including bank holidays.

Qualifications

• Previous experience in a fast-paced and busy F&B environment.
• Experience of driving revenue—training provided where needed.
• A problem solver who can manage difficult situations well.
• A champion in delivering excellence in customer service with evidence of successes.
• Preferably a Level 2 hygiene certificate; on-site training available.

Responsibilities

• Being at the heart of the action, serving customers, clearing tables, solving problems and leading your team.
• Managing rotas to ensure appropriate cover at all times.
• Identifying and sharing best practices with the team, including upselling.
• Helping to control margins by coordinating with FOH and kitchen to manage stock, wastage and costs.
• Dealing with customer complaints and managing performance within your team.
• Motivating a team of F&B assistants to deliver delight even when busy.

Skills

F&B experience

Fast-paced environment

Revenue growth

Problem solving

Customer service excellence

Hygiene certificate

Job description

Away Resorts is seeking a Food and Beverage Team Leader for The Bay Filey, Primrose Valley, Filey, Yorkshire. The role involves leading shifts in our busy onsite restaurant and bar, ensuring smooth operations and exceptional guest service.

You’ll be at the heart of the action, motivating a team and driving upselling opportunities. Hours vary with some evenings and weekends required, including bank holidays.