F&B Supervisor: Lead Guest Experience & Upsell

Cambridge Belfry Hotel & Spa; Cambourne; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospitli

Refer a friend scheme

Free parking

Job summary

Cambridge Belfry Hotel & Spa in Cambourne, just outside Cambridge, is seeking a capable hospitality supervisor to lead the F&B team and deliver a high standard of guest experience. You’ll work with your team to ensure excellent service, training is provided to upsell and explain promotions to guests.

The role requires previous supervisory experience in hospitality, a strong knowledge of wines and spirits, and the ability to motivate and develop your team.

Qualifications

• Previous experience in a supervisory role in hospitality food & beverage.
• Strong knowledge of wines and spirits.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead the team to deliver a high standard of guest experience.
• Drive revenue by upselling and explaining promotions to guests.

Skills

Team leadership

Wine & spirits knowledge

Motivating teams

Job description

Cambridge Belfry Hotel & Spa in Cambourne, just outside Cambridge, is seeking a capable hospitality supervisor to lead the F&B team and deliver a high standard of guest experience. You’ll work with your team to ensure excellent service, training is provided to upsell and explain promotions to guests.

The role requires previous supervisory experience in hospitality, a strong knowledge of wines and spirits, and the ability to motivate and develop your team.