F&B Hospitality Event Manager

Levy UK; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality partner in Birmingham is seeking an F&B Event Manager to oversee food and beverage operations during events. Responsibilities include team management, budget monitoring, and ensuring quality standards. Ideal candidates will possess leadership experience and a passion for delivering exceptional guest experiences. The role offers a salary of £42.5k+, comprehensive benefits, and a supportive working environment that values individual contributions.

Benefits

Competitive salary and bonus

23 days' annual leave plus bank holidays

Healthcare and wellbeing support

Mental health support

Family benefits

Discounts on shopping and travel

Pension scheme and life assurance

Development opportunities

Meals on duty

Qualifications

• Leadership experience in a similar operational role.
• Ability to manage costs and identify commercial opportunities.
• Experience in forecasting and financial analysis.

Responsibilities

• Deliver exceptional guest experience in designated areas.
• Develop and execute business plans for growth.
• Coach F&B Event Leads to maximize performance.
• Ensure health & safety standards and compliance.
• Monitor profit, budgets, and sales forecasts.

Skills

Demonstrable leadership experience

Strong commercial acumen

Ability to deliver amazing experiences

Experience in budgeting and forecasting

Track record of leading high-performing teams

Strong problem-solving skills

Organizational skills

Job description

What you’ll be doing:
F&B Event Manager Hospitality, Exhibitions Centre, մեղ NEC, Birmingham | Full-Time / Permanent

£42.5k+ excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty and more.

We’re looking for an F&B Event Manager – Hospitality for the Exhibitions at the NEC who will plan and deliver exceptional food and beverage operations across retail outlets during events. They will manage teams, coordinate with suppliers and event organisers, and ensure all retail F&B offerings meet commercial targets, brand standards and guest experience expectations.

We are Levy – a leading global hospitality partner dedicated to elevating experiences through people‑first, planet‑conscious service.

F&B Event Manager – The role

The F&B Event Manager will deliver exceptional guest experience, commercial performance and safety in designated operational areas.

Key Responsibilities

• Develop and execute business plans to achieve LFL growth and exceed revenue and contribution targets.
• Coach and support F&B Event Leads to maximise business area performance and develop their teams.
• Empower F&B Event Leads and other team members to achieve their KPIs and maintain high standards.
• Continuously focus on improving quality of delivery, customer experience, operational efficiency and cost control.
• Take ownership for implementing new initiatives that drive sales, improve operational efficiency, control costs and enhance guest experience.
• Monitor performance, manage profit and loss, budgets, sales forecasting and other key performance indicators to deliver operational excellence.
• Ensure operational areas meet health & safety standards and comply with licensing policies and laws.
• Create a positive and engaging working environment and culture to attract, recruit and retain the best talent.
• Maintain SOP standards in the operational area.
• Interact effectively and build positive relationships with all stakeholders.
• During quiet periods provide supportعض / cover to other roles in the business / venues.

Skills and Experience

• Demonstrable leadership experience in an operational role, preferably within a similar cited environment.
• Strong commercial acumen and proven ability to identify and implement commercial opportunities and manage costs.
• Passionate about delivering amazing experiences for guests and upholding standards.
• Experience in budgeting, forecasting and financial analysis.
• Track record of leading and developing high‑performing teams.
• Ability to work in a fast‑paced environment, handle multiple priorities and excel under pressure.
• Strong problem‑solving, decision‑making and organisational skills.

What you’ll get in return

• Competitive salary with bonus and full company benefits.
• 23Services days' annual leave plus bank holidays, your birthday off and a holiday purchase scheme.
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
• Mental health support: 24/7 Employee Assistance Programme.
• Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday and enhanced family leave.
• Perks & discounts: shopping, entertainment and travel discounts; 20% off Nuffield Health; 10% off PureGym memberships.
• Financial wellbeing: pension scheme, life assurance, preferred rates on salary finance products.
• Development opportunities: professional subscriptions, ongoing training and structured career pathways.
• Meals on duty included.

Why Join Us?

Levy UK & Ireland, part of Compass Group, is a vibrant leader in hospitality. We celebrate individuality, build inclusive teams and empower each other to thrive. As an equal‑opportunity employer we welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace worldwide.