Eyewear Retail Specialist — Growth & Bonuses

Vision Express; Chichester; Hybrid; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Frames allowance

Designer sunglasses discount

Free eye tests

Employee wellbeing support

OneSight Foundation involvement

Job summary

Vision Express is seeking a friendly Retail Optical Assistant to join our team in the UK. You will deliver personalised customer service, advise on products, adjust frames, assist with fittings, and support minor repairs.

You will help with pre-screening eye tests using the latest optical technology and contribute to smooth store operations with admin tasks. The role rewards strong communication, product enthusiasm, and teamwork with growth opportunities in a growing med-tech business.

Qualifications

• Confident engaging with customers and recommending products.
• Passionate about eyewear, style, and comfortable with digital tools.
• Positive team player with a can-do attitude.
• Strong communicator who listens and understands customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear knowledge

Digital tools

Team player

Job description

Vision Express is seeking a friendly Retail Optical Assistant to join our team in the UK. You will deliver personalised customer service, advise on products, adjust frames, assist with fittings, and support minor repairs.

You will help with pre-screening eye tests using the latest optical technology and contribute to smooth store operations with admin tasks. The role rewards strong communication, product enthusiasm, and teamwork with growth opportunities in a growing med-tech business.