Eyewear Retail Assistant – Customer Care & Training

Boots; Bedford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Clinical and Non-Clinical Career dev

Enhanced parental leave pay & giftcard

Flexible benefits scheme including休

24/7 counselling via TELUS Health

Job summary

Boots Opticians is seeking a Retail Assistant who will be the first and last person customers meet, building relationships by listening to needs and guiding them to the right eyewear solution. You will be based in-store and report to the store manager.

The role offers the industry's Step Into Optics training, development opportunities, and a range of benefits including discretionary bonus, discounts, and flexible options.

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in a retail or clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service passion

Willingness to learn

Retail/clinical environment experience

Job description

Boots Opticians is seeking a Retail Assistant who will be the first and last person customers meet, building relationships by listening to needs and guiding them to the right eyewear solution. You will be based in-store and report to the store manager.

The role offers the industry's Step Into Optics training, development opportunities, and a range of benefits including discretionary bonus, discounts, and flexible options.