Eyewear Retail Specialist

Boots; Luton; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

Counselling support

Job summary

Boots Opticians in-store is seeking a Retail Assistant who will be the first and last point of contact for customers, helping them find the right eyewear and services while building strong relationships on the shop floor.

You’ll learn through the Step Into Optics programme, support with eye tests, dispensing, repairs and aftercare, and maintain high store standards. Based in-store, you’ll report to the store manager and develop customer care skills.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Desire to learn

Retail experience

Job description

Boots Opticians in-store is seeking a Retail Assistant who will be the first and last point of contact for customers, helping them find the right eyewear and services while building strong relationships on the shop floor.

You’ll learn through the Step Into Optics programme, support with eye tests, dispensing, repairs and aftercare, and maintain high store standards. Based in-store, you’ll report to the store manager and develop customer care skills.