Eyewear Retail Assistant — Customer Care & Eye-Tests

Boots; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and beauty retailer in the United Kingdom is seeking a Retail Assistant to join their Opticians store team. This role requires excellent customer care skills and a desire to learn through structured training. Responsibilities include assisting with customer needs, supporting eye-tests, and maintaining store standards. The position offers various benefits, including a discretionary bonus and employee discounts.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Clear communication skills with customers.
• Ability to build relationships through service.
• Flexibility to handle diverse customer needs.

Responsibilities

• Greeting customers and assisting with their needs.
• Supporting eye-tests and pre-screening activities.
• Ordering, dispensing, and collection of eyewear.

Skills

Passion for customer care

Desire to learn

Job description

A leading health and beauty retailer in the United Kingdom is seeking a Retail Assistant to join their Opticians store team. This role requires excellent customer care skills and a desire to learn through structured training. Responsibilities include assisting with customer needs, supporting eye-tests, and maintaining store standards. The position offers various benefits, including a discretionary bonus and employee discounts.