Eyewear Concierge & Optical Tech Assistant

Vision Express; Wirral; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Frame allowance

Lenses unlimited spend

Holiday allowance

Family & friends discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You’ll deliver confident, personalised customer service, advise on eyewear and assist with fittings, while supporting the latest optical technology.

You’ll be part of a busy team, handling admin tasks and helping the store run smoothly. There are monthly bonus opportunities on top of your base salary, with employee discounts and wellbeing support.

Qualifications

• Confident engaging with customers and recommending products.
• Positive team player with can-do attitude.
• Strong communicator who listens to customer needs.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Product advice

Digital tools literacy

Communication skills

Team player

Job description

Vision Express is seeking a Retail Optical Assistant to join our UK stores. You’ll deliver confident, personalised customer service, advise on eyewear and assist with fittings, while supporting the latest optical technology.

You’ll be part of a busy team, handling admin tasks and helping the store run smoothly. There are monthly bonus opportunities on top of your base salary, with employee discounts and wellbeing support.