Eyewear Specialist & Retail Optical Assistant

Vision Express; Dereham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

£350 frames discount

33 days holiday

Family & friends discounts

Wellbeing support

OneSight Foundation

Job summary

Vision Express in the UK is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product advice while learning to adjust frames, assist with fittings, and carry out minor repairs. As part of EssilorLuxottica, we offer strong career development, store‑level rewards, and the chance to contribute to global vision initiatives through OneSight.

This role includes monthly bonus potential, staff discounts, and a generous holiday allowance to support your work‑life

Qualifications

• Experience in customer service or retail is preferred.

Responsibilities

• Deliver confident, personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs.
• Support pre‑screening eye tests using the latest optical technology.
• Keep the store running smoothly with admin and support tasks.

Skills

Customer service

Eyewear knowledge

Communication

Team player

Job description

Vision Express in the UK is hiring a Retail Optical Assistant to deliver confident, personalised customer service and product advice while learning to adjust frames, assist with fittings, and carry out minor repairs. As part of EssilorLuxottica, we offer strong career development, store‑level rewards, and the chance to contribute to global vision initiatives through OneSight.

This role includes monthly bonus potential, staff discounts, and a generous holiday allowance to support your work‑life