Eyewear Care & Customer-First Advisor

Boots; Sudbury CP; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced parental leave pay and gift

Flexible benefits scheme

Counselling via TELUS Health

Job summary

Boots Opticians is seeking an Optical Assistant to be the friendly face customers rely on in-store. You’ll help customers find the right eyewear, from greeting them on arrival to assisting with dispensing and aftercare.

You’ll join our industry-leading 'Step Into Optics' training programme, gaining hands-on experience and development opportunities while supporting eye-tests and pre-screening activities.

Qualifications

• Essential skills include passion for customer care and enthusiasm for learning.
• Ability to build relationships with customers and understand their needs.
• Retail experience is helpful but not required.

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Willingness to learn

Personal development

Job description

Boots Opticians is seeking an Optical Assistant to be the friendly face customers rely on in-store. You’ll help customers find the right eyewear, from greeting them on arrival to assisting with dispensing and aftercare.

You’ll join our industry-leading 'Step Into Optics' training programme, gaining hands-on experience and development opportunities while supporting eye-tests and pre-screening activities.