Optics Retail Assistant: Eyewear & Customer Care

Boots; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you

Clinical and Non-Clinical Career开发opps

Enhanced maternity/paternity/adoption?

Flexible benefits scheme including

Access to free, 24/7 counselling and支持

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, delivering friendly customer care and helping customers find the right eyewear solutions. You will greet customers, support eye-tests and pre-screening activities, arrange dispensing of glasses and contact lenses, and keep the showroom and admin tasks up to date.

This role includes training through our Step Into Optics programme, with workshop and practical on‑the‑job experience to develop your skills and

Qualifications

• Passion for customer care.
• Desire to learn.
• Experience in a retail or clinical environment (desirable).

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer service

Desire to learn

Job description

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, delivering friendly customer care and helping customers find the right eyewear solutions. You will greet customers, support eye-tests and pre-screening activities, arrange dispensing of glasses and contact lenses, and keep the showroom and admin tasks up to date.

This role includes training through our Step Into Optics programme, with workshop and practical on‑the‑job experience to develop your skills and